ARE YOUR PRODUCTS AUTHENTIC?
Yes, all of the products on avaz.com are authentic, guaranteed by direct and well-established relationships with designers, manufacturers and authorized dealers.
The products for sale on avaz.com are all absolutely new with the exception of Vintage items, which are carefully selected by international experts, also based on their excellent state of preservation.
Avaz takes product authenticity, genuanity, quality on top levels, simply before you press the checkout order or see the product you like, Avaz imports the product, inspects its brand genuanity by corresponding with the brand itself to check its quality mark and manufacturing code that is registered with the brand you choose, after its been checked for quality and authenticity its displayed online on avaz.com, once you place an order Avaz checks the quality again, takes photographs to proof its quality which should be at 100% of its level of being brand new, ships it to you through either Fedex or DHL and keeps track of it till it reaches its destination.
Our aim is customer satisfaction, all these processes are kept in check to make sure customers get brand made and new products that you choose at discounted price, Avaz never aims for margin, only client satisfaction, thats why all our brands are discounted to 70% off with the top quality there is.
At Avaz, we ensure that you're buying brand new, in-season, completely authentic luxury goods, the same ones you’d find shopping in Italy, because we:
* Rigorously vet our partner boutiques and conduct a 50-point quality and service checklist before they’re added to our platform.
* Inspect boutiques' contracts with their suppliers, distributors, and brands to verify legitimate sourcing.
* Require boutiques to sign a contract that affirms merchandise sent to customers will be new, authentic, and in pristine condition.
* Conduct random, anonymous quality assurance orders.
* Continuously score and rank partners based on order speed, accuracy, and any issues.
* Ensure the products on our site are represented with high-quality photos and accurate descriptions.
* Use customer feedback to help us continuously improve.
As a Retail luxury marketplace, Avaz is committed to selling authentic products sourced directly from authorized and reputable dealers. Our highest priority is to ensure maximum customer satisfaction by operating with a zero-tolerance policy towards counterfeit, fake, or replica goods. Thus, all of the products featured in our portfolio come with the assurance of authenticity. All items are genuine branded goods that come with original tags and boxes.